TERMS AND CONDITIONS
Payment Policy:
– 2% fee is applied for payment made by Visa/Master/American Express card
– All Promotional rates are inclusive of 10% tax and 5% service charges.
Check-in/out Policy:
– Check in: from 14:00;
– Check out: no later than 12:00;
– Early check-in: subject to room availability.
Late check-out policy:
– Late check-out is subject to room availability
– 12:00 to 17:00 check-out: 50% room rate surcharge
– After 17:00 check-out: 100% room rate surcharge
Early arrivals and late departures:
– If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
Guarantee Policy:
– A valid credit card will be required upon booking;
– For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;
Cancellation policy:
– If cancellation/amendment is made 48 hours prior to your arrival date, no fee will be charged.
– If cancellation/amendment is made within 48 hours, 1st night’s room rate and tax will be charged.
– In case of no-show, 1st night room rate and tax will be charged.
Children Policy:
-Free of charge for all children under 06 years old using exiting bed(s).
-Free of charge for all children under 02 years old using baby cots.
– Baby cots are upon request and need confirmed in advance.